Is Hers legit?
Yes, Hers is a real, operating telehealth company, but its customer reviews are genuinely mixed and the complaints follow a pattern worth reading before you sign up. It holds 3.4 out of 5 across 5,700 Trustpilot reviews, and its BBB profile reads Accredited (since 2018, profile: Hims & Hers Inc., San Francisco CA). On our own methodology it scores 7.3/10, at $199/mo.
This page is written by GLP-1 Picks, not by Hers. We earn commission if you sign up through our link, which never changes the score. Editorial policy.
Who actually operates it
San Francisco, CA
What third-party reviewers say
Hers (forhers.com) holds a middling Trustpilot TrustScore of 3.4 across several thousand reviews and parent company Hims & Hers is BBB-accredited, but third-party sentiment skews negative on operations: PissedConsumer rates it 1.8/5 with recurring complaints about unauthorized charges, hard-to-cancel subscriptions, refused refunds, and slow support. Separately, the FDA has criticized its compounded-semaglutide weight-loss marketing as 'false or misleading.'
Reddit sentiment (mixed): Discussion is dominated by regulatory news (FDA called Hers' compounded-semaglutide marketing 'false or misleading') and consumer billing complaints; positive efficacy stats circulating are company-published, not independent user reviews.
Trustpilot verified June 19, 2026, external-reviews verification pass..
What people complain about with Hers
- •Membership + medication are billed separately ($39 first month / $149 ongoing membership), so total both line items before comparing prices
- •Support runs at big-platform scale, fine for routine refills, less personal if you want high-touch care
- •Compounded pricing starts at $199/mo with stepped pricing at higher doses, budget for the dose you'll end up on, not the entry dose
- •Zepbound access priced at ~$1,899/mo (brand cash) via the Lilly partnership, read as access, not value
Our verdict
The 2026 Novo Nordisk partnership makes Hers materially different from where it was a year ago, FDA-approved Wegovy pen and pill from $149/mo is one of the cheapest brand-name GLP-1 routes available. Compounded semaglutide stays at $199/mo, and compounded tirzepatide and Zepbound are now on the menu. Best for women who want brand-name access at competitive pricing inside a female-focused platform; if that's you, start with the Wegovy funnel.
Hers, $199/mo, scored 7.3/10 on our methodology.
Informational only, not medical advice. Ratings and prices verified at the dates shown and change frequently; confirm on Hers's own site before purchasing.