Is Mochi Health legit?
Yes. Mochi Health is a real, operating telehealth company, and its third-party reviews are broadly positive. It holds 4.4 out of 5 across 15,000 Trustpilot reviews, and its BBB profile reads Not accredited. On our own methodology it scores 7.7/10, at $178/mo.
This page is written by GLP-1 Picks, not by Mochi Health. We earn nothing if you sign up with them. Editorial policy.
Who actually operates it
San Francisco, CA
What third-party reviewers say
Mochi Health is well-rated on Trustpilot (TrustScore ~4.4, around 15,000+ reviews, ~80% 5-star) with patients praising providers, the telehealth experience, and prescription delivery; however, a meaningful minority (~9% 1-star) and BBB complaints flag recurring problems with customer-service response times, delivery delays, and cancellation/refund/billing disputes.
Reddit sentiment (mixed): Generally positive on providers and weight-loss results, but recurring frustration over customer-service response times and delivery/billing issues.
Trustpilot verified June 19, 2026, external-reviews verification pass..
What people complain about with Mochi Health
- •Separate $79/mo membership fee makes the real cost ~$178/mo for semaglutide, not the advertised $99
- •No refunds for payments made over 30 days ago, limited consumer protection window
- •Relatively new company (founded 2022) with less track record than established platforms
Our verdict
Mochi Health is the best value play for patients planning to stay on GLP-1 long-term at therapeutic doses. The flat $99/mo pricing saves real money compared to platforms that scale with dose. Four semaglutide formats and registered dietitian access are unique differentiators. The $79/mo membership fee is the catch, but even at ~$178/mo total, it's competitive. Average weight loss of 36 lbs in year one supports their claims.
Mochi Health, $178/mo, scored 7.7/10 on our methodology.
Informational only, not medical advice. Ratings and prices verified at the dates shown and change frequently; confirm on Mochi Health's own site before purchasing.