Is MyStart Health legit?
Yes. MyStart Health is a real, operating telehealth company, and its third-party reviews are broadly positive. It holds 4.2 out of 5 across 268 Trustpilot reviews, and its BBB profile reads B- (not accredited). On our own methodology it scores 7.7/10, at $299/mo.
This page is written by GLP-1 Picks, not by MyStart Health. We earn commission if you sign up through our link, which never changes the score. Editorial policy.
Who actually operates it
Delaware
What third-party reviewers say
MyStart Health holds a "Great" Trustpilot TrustScore of 4.2/5 across roughly 268 reviews, with the majority 5-star and weight-loss results widely praised; however, a meaningful ~13% are 1-star, with recurring complaints about medications never arriving or long shipping, being billed for product not received, and support being hard to reach. Note: the company's own marketing touts "10,000 reviews at 4.9/5," which is not verifiable on any independent platform.
Reddit sentiment (mixed): Praise for all-inclusive price-lock pricing, large doctor network, and real weight-loss results; recurring gripes about long shipping times and inconsistent customer service.
Trustpilot verified June 19, 2026, external-reviews verification pass..
What people complain about with MyStart Health
- •Cash-pay only, no insurance accepted. If your plan covers GLP-1s, price that route first; HSA/FSA cards do work here
- •Select states only, not all 50, and the exact list isn't published. Confirm your state during the intake quiz before paying
- •Compounded medications only, no brand-name GLP-1 option on the menu
Our verdict
MyStart Health delivers the thing it promises: a monthly rate that locks in and never rises with your dose, at a competitive $149-179/mo with unlimited access to a 600+ doctor network. It's cash-pay, compounded-only, and select-state; insured patients get more from platforms like [Ro](/reviews/ro) or [Found](/reviews/found). For self-pay patients in covered states, MyStart is the predictable-pricing pick: take the intake quiz, confirm your state, and lock your rate.
MyStart Health, $299/mo, scored 7.7/10 on our methodology.
Informational only, not medical advice. Ratings and prices verified at the dates shown and change frequently; confirm on MyStart Health's own site before purchasing.