Is Noom Med legit?
Yes. Noom Med is a real, operating telehealth company, and its third-party reviews are broadly positive. It holds 4.5 out of 5 across 65,000 Trustpilot reviews, and its BBB profile reads A+ (accredited since 2021), but BBB customer reviews avg ~1.1/5 with 1,000+ complaints in 3 years. On our own methodology it scores 7.4/10, at $99/mo.
This page is written by GLP-1 Picks, not by Noom Med. We earn nothing if you sign up with them. Editorial policy.
Who actually operates it
New York, NY
What third-party reviewers say
Noom carries a strong overall Trustpilot TrustScore of 4.5/5 across tens of thousands of reviews, but that score reflects the broad Noom diet/coaching app, not the Noom Med GLP-1 telehealth arm specifically. The picture is sharply contradicted elsewhere: BBB shows an A+ letter grade yet a customer-review average around 1.1/5 with 1,000+ complaints in three years, and the recurring criticism across BBB and Reddit centers on hard-to-cancel subscriptions, surprise lump-sum charges, and a $62M settlement over deceptive auto-renewal billing.
Reddit sentiment (mixed): App/coaching often praised, but recurring threads warn about aggressive auto-renewal, surprise lump-sum charges, and difficult cancellation; GLP-1/Noom Med-specific feedback is thinner than for the core app.
Trustpilot verified June 19, 2026, external-reviews verification pass..
What people complain about with Noom Med
- •Tiered pricing creates confusion, $69, $99-149, or $149-349 depending on tier
- •Full GLP-1Rx program requires 12-week subscription ($149 intro rate applies only for the first few weeks)
- •Medication costs on the $69 tier are out-of-pocket, the low tier price is just the platform
- •App coaching still requires real engagement, skip-prone users waste the behavioral value
Our verdict
Noom Med is the best choice for users who believe lasting weight loss requires behavior change alongside medication. The coaching methodology is research-backed and the integration with GLP-1s is thoughtful. At $249/mo without insurance, it's expensive if you mainly want the medication, but if you'll genuinely engage with the coaching, the combined approach offers something no other platform does.
Noom Med, $99/mo, scored 7.4/10 on our methodology.
Informational only, not medical advice. Ratings and prices verified at the dates shown and change frequently; confirm on Noom Med's own site before purchasing.