Is Ro legit?
Yes, Ro is a real, operating telehealth company, but its customer reviews are genuinely mixed and the complaints follow a pattern worth reading before you sign up. It holds 3.9 out of 5 across 5,086 Trustpilot reviews, and its BBB profile reads B (accredited). On our own methodology it scores 7.2/10, at $149/mo.
This page is written by GLP-1 Picks, not by Ro. Ro pays us nothing, and every Ro link on this page goes to our own review rather than to them. Some other providers we cover do pay us a commission. Every provider is scored by the same published methodology.
Who actually operates it
New York, NY
What third-party reviewers say
Ro has a middling Trustpilot TrustScore of 3.9/5 across 5,086 reviews, with a sharper split off-platform: BBB lists it as accredited (B rating) but with a very low ~1.1-1.2/5 customer-review score and 500+ complaints. Praise covers effective GLP-1 results and easy onboarding, while the dominant recurring criticism is lack of pricing transparency (the required ~$149/mo membership separate from medication) plus billing, cancellation, and refund disputes.
Reddit sentiment (mixed): Many users praise weight-loss results and reduced 'food noise'; recurring complaints center on the undisclosed $149/mo Ro Body membership, billing/cancellation friction, and refund disputes.
Trustpilot verified Re-verified 2026-08-03 via scripts/check-provider-reputation.py (patchright, Trustpilot __NEXT_DATA__). Profile is isMerged, which explains the count jump..
What people complain about with Ro
- •Membership and medication are billed separately, readers need to add them together for the all-in monthly cost
- •Brand-name only, no compounded semaglutide or tirzepatide (compounded 'limited' footnote from prior years is not reliably offered now)
- •Without insurance, brand-name meds stack on top of the $149 membership ($199+ intro, $349+ ongoing for Wegovy injection)
Our verdict
Ro is the safest bet for insured users who want brand-name GLP-1 medications from a trusted platform. The speed, insurance integration, and brand recognition are unmatched. The trade-off is no compounded options and high self-pay prices, if you don't have insurance coverage, platforms like Willow or Henry Meds offer much better value.
Is Ro really $145 a month?
Close, but the real numbers are worth getting right. Ro Body membership is $39 for your first month, then $149/mo ongoing, or an effective $74/mo if you prepay a year. Medication is always billed separately on top: the FDA approved oral Wegovy pill runs $149-299/mo by dose, Wegovy injection starts at $199 for the first two months at the starter doses and then $349/mo ongoing, and Zepbound runs $299-449/mo. With insurance, which Ro bills directly, covered Wegovy or Zepbound can drop to a $0-25/mo copay. So the honest answer is membership plus medication, added together.
Ro, $149/mo, scored 7.2/10 on our methodology.
Informational only, not medical advice. Ratings and prices verified at the dates shown and change frequently; confirm on Ro's own site before purchasing.