Henry Meds vs Hims: Which GLP-1 Provider Is Better?
By Iacob Pastina, Independent Researcher
Henry Meds beats Hims overall, scoring 8.4/10 vs 7.9/10. Choose Henry Meds for people who want the highest-volume trustpilot record we've f. Choose Hims for men who want a well-known publicly-traded brand and fda-appr.
A side-by-side comparison of Henry Meds and Hims covering pricing, scores, medication types, insurance, and more to help you decide.
Henry Meds
#6 of 48Online weight-loss program by Henry Meds, based in Dover, Delaware. Among the largest customer-experience footprints we've checked: 4.5 stars across 12,461 verified Trustpilot reviews — 85% giving 5 stars. Covers compounded semaglutide and tirzepatide (custom-made versions, not the FDA-approved brand) AND brand-name Wegovy and Zepbound. You can switch between medication types without re-enrolling. $199/mo entry price for compounded with monthly provider check-ins included.
Visit Henry MedsHims
#12 of 48The household name in men's telehealth, publicly traded as Hims & Hers Health (NYSE: HIMS). In 2026 Hims added FDA-approved brand-name Wegovy (injection and pill) and Ozempic through a direct Novo Nordisk partnership — alongside their existing compounded semaglutide program. Brand recognition and product breadth are real strengths. The trade-off: Hims' verified Trustpilot rating is 3.0 stars across 8,286 reviews (May 2026) — significantly below smaller competitors like Henry Meds (4.5) or Eden Health (4.5). The 1-star pool is 28% — the highest 1-star rate in our table — clustered around subscription/billing complaints.
Visit Hims| Feature | Henry Meds | Hims |
|---|---|---|
| Our Score | 8.4/10 | 7.9/10 |
| Starting Price | $199/mo | $199/mo |
| Medication Type | Both | Both |
| Insurance Accepted | No | No |
| Best For | People who want the highest-volume Trustpilot record we've found (12,461 reviews at 4.5★) plus the flexibility to switch between compounded and brand-name medications under one subscription. | Men who want a well-known publicly-traded brand and FDA-approved Wegovy through the 2026 Novo Nordisk partnership — but should know going in that Hims' customer-experience signal is weaker than smaller competitors |
| Ranking | #6 | #12 |
Pros & Cons Compared
Henry Meds
Pros
- +Verified Trustpilot record is the largest in our table: 4.5 stars across 12,461 reviews (May 2026), 85% give 5 stars.
- +Replies to 100% of negative reviews, typically within 24 hours.
- +Both compounded AND brand-name (Wegovy, Zepbound) under one subscription — most providers force you to pick one path.
- +Easy medication switching through the patient portal. If compounded isn't working, you can move to brand-name without re-enrolling.
- +Cancel anytime, no fees. Provides superbills for FSA/HSA reimbursement.
Cons
- −Pharmacy partner not publicly named on the site — Henry says 'licensed pharmacies' but doesn't name a specific facility. The previously-circulated 'Strive Pharmacy' name is not confirmed on Henry's current public-facing pages.
- −Cash-pay only — $199/mo is entirely out-of-pocket (though FSA/HSA superbills are available).
- −7% of Trustpilot reviews are 1-star — the common theme is operational/communication issues with specific providers, not pricing surprises.
- −Consultation wait times can stretch 3-5 days during peak periods (January, post-holiday).
Hims
Pros
- +Publicly traded company (NYSE: HIMS) — SEC-filed financials, regulatory accountability that private competitors don't have.
- +2026 Novo Nordisk partnership — FDA-approved Wegovy injection, Wegovy pill, and Ozempic now available directly through Hims. Real brand-name access from a single platform.
- +$199/mo all-inclusive for compounded semaglutide, including consultations and shipping.
- +Polished app and web experience — among the best user interfaces in men's telehealth.
- +8,286 verified Trustpilot reviews is the second-largest review volume in our table (after Henry's 12,461) — significant real-world adoption.
Cons
- −Trustpilot rating is 3.0 stars / 8,286 reviews (May 2026) — significantly below Henry Meds (4.5), Eden Health (4.5), Yucca Health (4.6), MEDVi (4.4). The lowest customer-experience signal of any major brand we track.
- −28% of Trustpilot reviews are 1-star — the highest 1-star rate in our table. Top complaint themes: subscription handling, unexpected charges, customer service responsiveness.
- −Hims reviews span ALL their products (ED, hair loss, mental health, weight loss) — not just GLP-1. But the rating still applies because most users don't separate experiences by product.
- −'Hims Oral Kit' is NOT a GLP-1 — it's a non-GLP-1 metabolic combination (metformin + bupropion + topiramate + B12 + naltrexone). Easy to confuse with their compounded semaglutide. Read the product page carefully before signing up.
- −Brand Wegovy at $599/mo is not competitive with LillyDirect/NovoCare cash prices or with Hers ($149/mo for the same product via the same Novo partnership).
- −Generic high-volume support — large patient base means less personalized attention than smaller competitors.
Our Verdict
Henry Meds edges out Hims with a score of 8.4/10 vs 7.9/10. Choose Henry Meds if you want: people who want the highest-volume trustpilot record we've found (12,461 reviews at 4.5★) plus the flexibility to switch between compounded and brand-name medications under one subscription.. Choose Hims if you want: men who want a well-known publicly-traded brand and fda-approved wegovy through the 2026 novo nordisk partnership — but should know going in that hims' customer-experience signal is weaker than smaller competitors.
Still undecided? Editor's #1 Overall Pick
Embody
$299/mo · 7.3/10 · Compounded
If neither Henry Meds nor Hims feels like the right fit, our overall #1 pick across all 48 GLP-1 telehealth providers is Embody — strongest balance of clinical oversight, transparent pricing, and verified availability.
Read Full Reviews
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