Our Score

7.9/10

From$149/moWegovy or Ozempic pill; pen from $199, Zepbound from $299

TypeBoth

InsuranceNo

Rank#7 of 53

Brand-nameCompoundedUpdated August 6, 2026

By Iacob Pastina, Independent Researcher & Publisher

Reviewed & updated August 6, 2026 · Cites primary sources (FDA, NEJM, CMS) · Not medical advice

Researched against FDA labeling, published clinical-trial data (STEP-1 / SURMOUNT-1), and Hims's live pages, not a paid placement.

Hims GLP-1 Review

Name: Hims GLP-1 Program
Brand: Hims
Price: 149 USD
Availability: InStock
Rating: 3 (8286 reviews)

The household name in men's telehealth, publicly traded as Hims & Hers Health (NYSE: HIMS). In 2026 Hims added FDA-approved brand-name Wegovy (injection and pill) and Ozempic through a direct Novo Nordisk partnership, and has since exited compounded semaglutide for new patients, so the retail lineup is FDA-approved brand only. Its parent still reports offering access to compounded GLP-1 medications on a limited scale (Q2 2026 results, filed with the SEC August 10, 2026). Brand recognition and product breadth are real strengths. The trade-off: Hims' verified Trustpilot rating is 3.0 stars across 8,286 reviews (May 2026), significantly below smaller competitors like Henry Meds (4.5) or Eden Health (4.5). The 1-star pool is 28%, the highest 1-star rate in our table, clustered around subscription/billing complaints.

Bottom line

Hims has the strongest brand recognition and one of the few direct Novo Nordisk partnerships for FDA-approved Wegovy. Full verdict ↓

Independently researched. Every statistic links to a primary source (NEJM, JAMA, FDA, CMS, or the provider's official disclosures). Affiliate status never changes a provider's score; featured picks are affiliate partners, disclosed. Last verified August 6, 2026.

See the cheapest GLP-1 programs we track

Clinical evidence: 14.9% average body-weight reduction at 68 weeks in STEP-1 (NEJM, 2021). Individual results vary; compounded GLP-1s are not FDA-approved.

Summarize this article with

ChatGPT Perplexity Gemini Claude

Hims scores 7.9/10 in our independent review, starting at $149/mo for brand-name and compounded GLP-1 medications. Hims is the most-recognized brand in men's telehealth and one of the few platforms with direct FDA-approved Wegovy access via the 2026 Novo Nordisk partnership. But the customer-experience signal is the weakest of any major brand we track: 3.

What makes it different: The only publicly-traded men's telehealth (NYSE: HIMS) with FDA-approved Wegovy via direct Novo Nordisk partnership. Brand-name access plus SEC accountability, but balanced against a 3.0 Trustpilot rating that lags peers.

At a glance

Get Hims if

You specifically want FDA-approved Wegovy or Ozempic through a familiar brand
You value the security of a publicly-traded, SEC-regulated company
You're comfortable with high-volume generic support and a polished-but-impersonal app experience

Skip if

You want strong personalized customer service (Henry Meds or MEDVi rate much better)
You want a compounded GLP-1. Hims exited compounded semaglutide for new patients and now sells FDA-approved brand only
You want tirzepatide (Zepbound/Mounjaro), Hims doesn't currently offer these
You're a woman, Hers is the equivalent program from the same parent company, often at better pricing

Instead consider

Hers

From $199/mo · 7.3/10

Same parent company and the same Novo Nordisk partnership. As of 2026-07-27 both price the Wegovy pill from $149/mo, so the price gap that previously favoured Hers has closed. Choose on product fit, not price. (Historic note: Hers is the materially cheaper equivalent.

Hims Pros and Cons

What We Like

+Publicly traded company (NYSE: HIMS), SEC-filed financials, regulatory accountability that private competitors don't have.
+2026 Novo Nordisk partnership, FDA-approved Wegovy injection, Wegovy pill, and Ozempic now available directly through Hims. Real brand-name access from a single platform.
+$199/mo all-inclusive for compounded semaglutide, including consultations and shipping.
+Polished app and web experience, among the best user interfaces in men's telehealth.
+8,286 verified Trustpilot reviews is the second-largest review volume in our table (after Henry's 12,461), significant real-world adoption.

What Could Be Better

−Pending federal enforcement action. On July 29, 2026 the FTC, joined by Utah and California acting through Los Angeles County Counsel, filed a complaint against Hims & Hers Health, Inc. in the U.S. District Court for the Northern District of California, alleging violations of the FTC Act and the Restore Online Shoppers' Confidence Act over subscription billing, cancellation friction, and sharing consumer health information with advertising platforms. Case status is Pending. These are allegations, not findings, and Hims has not been found liable.
−Trustpilot rating is 3.0 stars / 8,286 reviews (May 2026), significantly below Henry Meds (4.5), Eden Health (4.5), Yucca Health (4.6), MEDVi (4.4). The lowest customer-experience signal of any major brand we track.
−28% of Trustpilot reviews are 1-star, the highest 1-star rate in our table. Top complaint themes: subscription handling, unexpected charges, customer service responsiveness.
−Hims reviews span ALL their products (ED, hair loss, mental health, weight loss), not just GLP-1. But the rating still applies because most users don't separate experiences by product.
−'Hims Oral Kit' is NOT a GLP-1, it's a non-GLP-1 metabolic combination (metformin + bupropion + topiramate + B12 + naltrexone). Easy to confuse with their compounded semaglutide. Read the product page carefully before signing up.
−Cash-pay only, Hims does not bill insurance, so an insured buyer may do better on a copay.
−Generic high-volume support, large patient base means less personalized attention than smaller competitors.

What it costs

Headline pricing, full-year math, and how Hims compares to the closest alternatives.

Quick facts

Monthly Cost

From $149/mo

Consultation

Included

Availability

All 50 States

Insurance

Not Accepted

Shipping

Free

Cancellation

Cancel anytime online or thr...

First-year cost & how Hims compares

Year-1 default math uses the $149/mo Wegovy Pill rate × 12 = $1,788, the cheapest entry Hims publishes. The Wegovy Pen is $199/mo ($2,388/yr) and Zepbound is $299/mo ($3,588/yr). Compounded semaglutide is no longer offered to new patients. Verified 2026-07-27. (vs Hers at $149/mo through the same Novo partnership = $1,788/yr for women). If brand-name access is your goal AND you're female, Hers is the better-priced equivalent.

Provider	From	Year 1 total	Score
Hims (reviewed)	N/A	$2,388	N/A
Henry Meds	from $199/mo	$2,394	8.4/10
Hers	from $199/mo	$2,388	7.3/10

Year 1 totals are estimated from advertised first-month and standard refill rates as of the verification date. Insurance, FSA/HSA, and promo pricing not included. Compare a deeper price breakdown on the cheapest GLP-1 providers page.

All pricing tiers

Wegovy Pill (oral semaglutide)

$149/mo

FDA-approved oral Wegovy via the Novo Nordisk partnership. Cheapest entry point. Verified 2026-07-27

Wegovy Pen (injection)

$199/mo

FDA-approved Wegovy pen via the Novo Nordisk partnership. Verified 2026-07-27

Zepbound Vial or KwikPen

$299/mo

FDA-approved tirzepatide, both formats priced the same. Verified 2026-07-27

Ozempic Pill or Foundayo Pill

$149/mo

Oral semaglutide options, same entry price as the Wegovy pill. Verified 2026-07-27

Mounjaro or Zepbound (branded cash price)

$1899/mo

Undiscounted cash price shown on the weight-loss page. Not the route most buyers take. Verified 2026-07-27

Hims Oral Kit (NOT a GLP-1)

$69/mo

10-month prepay ($690 upfront). Non-GLP-1 metabolic combo: metformin + bupropion + topiramate + B12 + naltrexone. Marketed for weight support, but not a GLP-1 receptor agonist.

Cancellation policy: Cancel anytime online or through the app

What customers say

What third-party review aggregators say about Hims. Cards show the verified primary metric only, “Not found” means no public profile surfaced in our verification pass.

Trustpilot

3★

8286 verified reviews

How we verified this →

BBB

Not found

No public profile surfaced

Not found

No substantive threads surfaced

Provider claim

None disclosed

Our reading

Hims has the most polarized customer-experience signal in our table, 3.0 stars across 8,286 Trustpilot reviews, with the highest 1-star rate (28%) we've measured. The 1-star pool clusters around subscription/billing issues: unexpected charges, hard-to-cancel subscriptions, slow customer service responses. The reviews span ALL Hims products (ED, hair, mental health, weight loss), so the GLP-1-specific experience may differ, but Hims doesn't publish product-segmented Trustpilot data, so this is the rating consumers see. For context: Henry Meds (4.5★/12K reviews) and MEDVi (4.4★/13K reviews) operate in the same category with materially better signals.

Verbatim quotes

“I am moving this week and your site will not allow me to change shipping address. Yes I followed site directions and it says it is an invalid address. Need this changed before next weight loss [shipment].”
Critical·Trustpilot (John Gilbertson) · April 14, 2026verified on Trustpilot (John Gilbertson)

“Having to purchase an initial 3-month supply is disappointing. I would have preferred to have a one-month trial supply. With medicine, who knows if it's going to work or not? Or if there will be side effects?”
Critical·Trustpilot (Steven Howard) · April 19, 2026verified on Trustpilot (Steven Howard)

“On my app it's still showing I have no subscriptions. Also, I can't send messages to my provider. It's like the app has no recall of my plan. In the beginning everything was good but now I have your team to sort it out.”
Critical·Trustpilot (Greg Guillen) · April 9, 2026verified on Trustpilot (Greg Guillen)

How Hims works

Download the Hims App & Complete Intake

Download the Hims app, create an account, and complete a health questionnaire. The intake is streamlined and takes about 10 minutes.

Provider Review

A licensed provider reviews your health profile and, if approved, prescribes an FDA-approved GLP-1. Most reviews are completed within 24 hours.

Monthly Auto-Delivery

Medication ships free to your door monthly. Manage prescriptions, message providers, and track progress through the Hims app.

Medications available

Semaglutide (compounded injectable)Wegovy (brand-name injection, FDA-approved for weight loss)Wegovy (brand-name oral pill, FDA-approved for weight loss)Ozempic (brand-name injection, FDA-approved for diabetes; off-label for weight loss per Hims/Novo disclosure)

Ready to check Hims's pricing for yourself?

See the cheapest GLP-1 programs we track

Is Hims legit?

Six trust signals, how we checked them, and what's been updated since the last review.

Is Hims legit? Read the full verification for the Trustpilot record, the named pharmacy, and the specific complaints we could and could not substantiate.

Safety & legitimacy

Telehealth GLP-1 platforms vary widely on what they disclose publicly. These six signals are the YMYL bar we check on every review. "Not disclosed" is itself a finding.

Prescriber type

Mixed clinical staff (rotating provider model; credentials and individual names not surfaced publicly)

Compounding pharmacy

Compounding pharmacy partner not publicly named

Lab work

Not disclosed

HIPAA disclosure

Not disclosed

Support

Hims app (primary) · Email support (response times vary per Trustpilot reviews) · Phone support (limited; chat is the primary channel)

Cancellation

Cancel anytime online or through the app

Hims has exited compounded semaglutide for new patients as of the 2026-07-27 verification, so it names no compounding pharmacy partner for a new signup. Its retail GLP-1 lineup is FDA-approved brand only, dispensed through the Novo Nordisk and Lilly channels. Hims & Hers' Q2 2026 results, filed with the SEC August 10, 2026, describe access to compounded GLP-1 medications continuing on a limited scale, so treat this as scoped to new retail patients rather than a company-wide exit.

How we reviewed Hims

Verified May 13, 2026 · Method: public-source verification (no signup)

What we confirmed

✓Trustpilot profile verified at trustpilot.com/review/hims.com, 3.0 stars across 8,286 reviews, claimed profile, paid subscription
✓Rating distribution: 40% 5-star, 11% 4-star, 12% 3-star, 9% 2-star, 28% 1-star (the most polarized rating of any major brand in our table; 28% 1-star is the highest 1-star rate we've measured)
✓Top mentioned complaint themes per Trustpilot AI summary: subscription handling, unexpected charges, customer service responsiveness, mixed product effectiveness
✓Parent entity: Hims & Hers Health, Inc., publicly traded on NYSE: HIMS
✓Same Trustpilot profile shows for both hims.com and forhims.com (both URLs route to the same brand)
✓2026 Novo Nordisk partnership for brand Wegovy (injection + oral pill) and Ozempic, widely reported in industry press
✓Compounded semaglutide is no longer sold to new patients; the lineup is FDA-approved brand only, from $149/mo [Verified 2026-07-27]
✓Hims Oral Kit at $69/mo is a non-GLP-1 metabolic combo (metformin + bupropion + topiramate + B12 + naltrexone), confirmed in existing review data, still important mislabel protection

What the provider did not publicly disclose

⚠Hims marketing site (hims.com, www.hims.com) returned 403 to patchright with full Cloudflare blocking, couldn't directly crawl product pages, pricing, or about. Trustpilot data and existing review data are the verification sources for this pass
⚠Specific prescriber names, Hims uses a rotating provider model; individual names not surfaced in this verification window
⚠Compounding pharmacy partner, not named publicly
⚠Whether GLP-1-specific Trustpilot reviews are better or worse than the overall 3.0 rating (the Trustpilot summary mixes feedback from ED, hair, mental health, and weight-loss products)

We did not sign up for Himsas part of this review. Findings are based on the provider's public site, product pages, official FAQ, and third-party regulatory or review-aggregator data where available. See our editorial policy for the full methodology.

Change log, what we've updated+

May 13, 2026Full verification pass: Trustpilot data confirmed, 3.0 stars across 8,286 reviews, 28% 1-star (highest 1-star rate in our table). Editorial honesty correction: existing review framed Hims around the Novo partnership upside but didn't surface the Trustpilot rating delta vs peers. New version surfaces the customer-experience gap honestly while preserving the brand-recognition and FDA-approved-access strengths. Added Review v2 fields, 3 verbatim critical customer quotes from the 1-star pool, getIf/skipIf calibrated to the actual signal.

Independent Clinical Perspective

What the doctors say about GLP-1 medications

Independent, sourced clinical context on the medication class, not a comment on this provider.

“Thanks to the latest advancements in obesity management medications, more physicians and patients are witnessing significant weight reduction beyond what they have seen before. The SURMOUNT-5 head-to-head results demonstrated tirzepatide led to greater weight reduction compared to semaglutide, providing further evidence to support tirzepatide as an effective option for obesity.”

Louis J. Aronne, MD, obesity-medicine specialist; principal investigator, SURMOUNT-5 head-to-head trial

Weill Cornell Medicine

On the complete SURMOUNT-5 head-to-head results published in NEJM (tirzepatide vs semaglutide).

Eli Lilly (SURMOUNT-5 results, via PR Newswire) ↗ · May 2025

“Patients on both medications experienced substantial weight loss, and we observed no difference in the risk of gastrointestinal adverse events. In addition to effectiveness, factors like medication availability and insurance coverage will likely play a role in deciding which medication to initiate.”

Nicholas L. Stucky, MD, PhD, physician; co-author, real-world tirzepatide vs semaglutide study

Truveta Research / Providence Portland Medical Center

On real-world findings that practical factors matter beyond raw efficacy.

Healio (Endocrinology) ↗ · Jul 2024

Quotes are general medical commentary about GLP-1 medications, independently sourced and not solicited by GLP-1 Picks. They are not an endorsement of any provider, our provider scores are set solely by our published methodology.

Common questions

Questions readers ask about Hims, similar providers to compare, and quick tools.

Frequently Asked Questions

Does Hims offer brand-name Wegovy or Ozempic?+

Yes, and as of 2026 it is all they offer for GLP-1. The Novo Nordisk partnership provides FDA-approved Wegovy as a pill from $149/mo or a pen from $199/mo, plus Ozempic at the same prices and Zepbound from $299/mo. Hims has exited compounded semaglutide for new patients, so the compounded route that used to be its cheapest option is gone for a new signup. Hims & Hers still reports offering access to compounded GLP-1 medications on a limited scale in its Q2 2026 results, filed with the SEC August 10, 2026, so a limited compounded channel has not closed company-wide. Verified 2026-07-27; filing read 2026-08-11.

Is Hims legit?+

Hims is a real company: it is the brand name for Hims & Hers Health, Inc., publicly traded on NYSE under HIMS, and it files SEC quarterly reports. It is not a scam operation. But two things belong in the same answer. The customer-experience signal is mixed, with Trustpilot at 3.0 stars across 8,286 reviews (May 2026), below most major competitors. And as of July 29, 2026 the company is defending a [pending FTC enforcement action](https://www.ftc.gov/legal-library/browse/cases-proceedings/hims-hers) over exactly the billing and cancellation practices those reviews complain about. The complaint is an allegation, not a finding. Our read: the brand is legitimate, the operational experience is uneven, and the federal case is worth knowing about before you hand over a card number.

Is there an FTC lawsuit against Hims & Hers?+

Yes, and it is pending rather than decided. On July 29, 2026 the FTC, joined by Utah and by California acting through Los Angeles County Counsel, [filed a complaint](https://www.ftc.gov/news-events/news/press-releases/2026/07/ftc-states-act-against-hims-hers-deceptive-unlawful-privacy-practices) against Hims & Hers Health, Inc. in the U.S. District Court for the Northern District of California. The Commission vote authorizing it was 2-0. The complaint alleges that Hims charges most consumers for a prescription almost immediately after they submit an intake form, without the provider consultation the marketing promises; that the cancellation control was hidden behind an 'add/remove items from order' step; and that consumer health information was shared with Meta, Snap and other advertising platforms despite privacy promises. It alleges violations of the FTC Act and the Restore Online Shoppers' Confidence Act. Nothing here has been proven in court, and Hims has not been found liable.

What is the 'Hims Oral Kit' and is it a GLP-1?+

No, the $69/mo Hims Oral Kit is NOT a GLP-1 receptor agonist (the class of drugs that includes semaglutide and tirzepatide). It's a compounded metabolic combination containing metformin + bupropion + topiramate + B12 + naltrexone. It's marketed for weight support but does not contain semaglutide or tirzepatide. Don't confuse it with the $199/mo compounded semaglutide injection program.

What's the difference between Hims and Hers for GLP-1?+

Same parent company (Hims & Hers Health) and the same Novo Nordisk partnership. As of 2026-07-27 the price gap has closed: both start brand Wegovy at $149/mo for the pill. Earlier in 2026 Hims listed the same drug at $599/mo while Hers was $149, and that difference is what made Hers the obvious pick. It no longer applies, so choose on product fit and which brand you would rather deal with, not on price.

Why is the Trustpilot rating so low compared to competitors?+

Hims' Trustpilot covers ALL their products (ED treatments, hair loss, mental health, weight loss), not just GLP-1. The 28% 1-star pool centers on subscription handling and customer service. Common themes: unexpected charges, hard-to-cancel subscriptions, app/portal issues with multi-product orders. The GLP-1-specific experience may be better than the overall rating suggests, but the rating is what it is, and Hims has 8,286 reviews to back it up.

Can I cancel Hims subscriptions through the app?+

Yes, technically, Hims says you can cancel through the app or website. But several 1-star Trustpilot reviews mention cancellation friction (continued billing after cancel, hard to reach support to confirm). If you cancel, follow up to verify the next billing cycle stops and screenshot the cancellation confirmation.

Does Hims take insurance?+

Not directly. Cash-pay only; Hims doesn't bill insurance. Brand-name Wegovy through Hims starts at $149/mo for the pill and $199/mo for the pen. That is competitive with many copays but it is still cash-pay, so verify whether your insurance covers Wegovy through other channels (NovoCare savings card, traditional pharmacy) before paying cash through Hims.