Our Score

7.9/10

Headline price$188 first month, then $298/mo

TypeBrand

InsuranceNo

Rank#7 of 54

Brand-nameUpdated August 14, 2026

By Iacob Pastina, Independent Researcher & Publisher

Reviewed & updated August 14, 2026 · Cites primary sources (FDA, NEJM, CMS) · Not medical advice

Researched against FDA labeling, published clinical-trial data (STEP-1 / SURMOUNT-1), and Hims's live pages, not a paid placement.

Hims GLP-1 Review

Name: Hims GLP-1 Program
Brand: Hims

The household name in men's telehealth, publicly traded as Hims & Hers Health (NYSE: HIMS). In 2026 Hims added FDA-approved brand-name Wegovy, Ozempic, Foundayo, and Zepbound paths and has since exited compounded semaglutide for new retail patients. The advertised medication floor is $149, but the required Weight Loss Membership adds $39 in month one and $149/month after that, so the all-in floor is $188 initially and $298 ongoing before any product- or dose-specific increase. Its parent still reports offering access to compounded GLP-1 medications on a limited scale (Q2 2026 results, filed with the SEC August 10, 2026). Brand recognition and product breadth are real strengths. The trade-off: Hims' verified Trustpilot rating is 3.0 stars across 8,286 reviews (May 2026), significantly below smaller competitors like Henry Meds (4.5) or Eden Health (4.5). The 1-star pool is 28%, the highest 1-star rate in our table, clustered around subscription/billing complaints.

Bottom line

Hims has the strongest brand recognition and one of the few direct Novo Nordisk partnerships for FDA-approved Wegovy. Full verdict ↓

Independently researched. Every statistic links to a primary source (NEJM, JAMA, FDA, CMS, or the provider's official disclosures). Affiliate status never changes a provider's score; featured picks are affiliate partners, disclosed. Last verified August 14, 2026.

See the cheapest GLP-1 programs we track

Clinical evidence: 20.9% average body-weight reduction at 72 weeks in SURMOUNT-1 (NEJM, 2022). Individual results vary; compounded GLP-1s are not FDA-approved.

Summarize this article with

ChatGPT Perplexity Gemini Claude

Hims scores 7.9/10 in our independent review. Its headline tirzepatide offer is $188 first month, then $298/mo. Hims is the most-recognized brand in men's telehealth and one of the few platforms with direct FDA-approved Novo and Lilly medication paths. Its $149 medication floor excludes the required Weight Loss Membership: $39 in month one and $149/mo ongoing, producing an all-in floor of $188 initially and $298/mo thereafter before product- or dose-specific increases.

What makes it different: The only publicly-traded men's telehealth (NYSE: HIMS) with FDA-approved Wegovy via direct Novo Nordisk partnership. Brand-name access plus SEC accountability, but balanced against a 3.0 Trustpilot rating that lags peers.

At a glance

Get Hims if

You specifically want FDA-approved Wegovy or Ozempic through a familiar brand
You value the security of a publicly-traded, SEC-regulated company
You're comfortable with high-volume generic support and a polished-but-impersonal app experience

Skip if

You want stronger customer-service evidence. Henry Meds has a higher Trustpilot signal; MEDVi's Trustpilot rating is also higher, but its BBB F and FDA warning make the overall record mixed
You want a compounded GLP-1. Hims exited compounded semaglutide for new patients and now sells FDA-approved brand only
You need diabetes-indicated Mounjaro specifically; Hims lists weight-loss-indicated Zepbound instead
You're a woman, Hers is the equivalent program from the same parent company, often at better pricing

Instead consider

Hers

$188/mo · 7.3/10

first month, then $298/mo

Same parent company and required membership model. Both have a $188 first-month and $298 ongoing all-in floor on a $149 medication path; exact product and dose prices vary, so choose on fit after confirming the prescribed product.

Hims Pros and Cons

What We Like

+Publicly traded company (NYSE: HIMS), SEC-filed financials, regulatory accountability that private competitors don't have.
+2026 Novo Nordisk partnership, FDA-approved Wegovy injection, Wegovy pill, and Ozempic now available directly through Hims. Real brand-name access from a single platform.
+Medication starts at $149/mo for Wegovy pill, Foundayo, and Ozempic pill; Wegovy or Ozempic pens start at $199 and Zepbound at $299. The required membership makes the lowest all-in path $188 in month one and $298/mo ongoing, and exact product or dose can cost more.
+Polished app and web experience, among the best user interfaces in men's telehealth.
+8,286 verified Trustpilot reviews is the second-largest review volume in our table (after Henry's 12,461), significant real-world adoption.

What Could Be Better

−Pending federal enforcement action. On July 29, 2026 the FTC, joined by Utah and California acting through Los Angeles County Counsel, filed a complaint against Hims & Hers Health, Inc. in the U.S. District Court for the Northern District of California, alleging violations of the FTC Act and the Restore Online Shoppers' Confidence Act over subscription billing, cancellation friction, and sharing consumer health information with advertising platforms. Case status is Pending. These are allegations, not findings, and Hims has not been found liable.
−Trustpilot rating is 3.0 stars / 8,286 reviews (May 2026), significantly below Henry Meds (4.5), Eden Health (4.5), Yucca Health (4.6), MEDVi (4.4). The lowest customer-experience signal of any major brand we track.
−28% of Trustpilot reviews are 1-star, the highest 1-star rate in our table. Top complaint themes: subscription handling, unexpected charges, customer service responsiveness.
−Hims reviews span ALL their products (ED, hair loss, mental health, weight loss), not just GLP-1. But the rating still applies because most users don't separate experiences by product.
−'Hims Oral Kit' is NOT a GLP-1, it's a non-GLP-1 metabolic combination (metformin + bupropion + topiramate + B12 + naltrexone). Do not confuse its $69 price with the current brand-name GLP-1 menu.
−The $149 GLP-1 figures are medication-only. A required Weight Loss Membership costs $39 in month one and $149/mo ongoing, so a $149 medication path totals at least $188 initially and $298/mo after that.
−Cash-pay only, Hims does not bill insurance, so an insured buyer may do better on a copay.
−Generic high-volume support, large patient base means less personalized attention than smaller competitors.

What it costs

Headline pricing, full-year math, and how Hims compares to the closest alternatives.

Quick facts

Monthly Cost

$188 first month, then $298/mo

Consultation

Included

Availability

All 50 States

Insurance

Not Accepted

Shipping

Free

Cancellation

Cancel anytime online or thr...

First-year cost & how Hims compares

Year 1 uses the verified all-in floor for a $149 medication path: $188 in month one ($149 medication + $39 required membership) plus 11 × $298 ($149 medication + $149 membership) = $3,466. Exact product and dose prices can be higher. Verified August 14, 2026.

Provider	From	Year 1 total	Score
Hims (reviewed)	N/A	$3,466	N/A
Henry Meds	from $199/mo	$2,394	8.4/10
Hers	$188/mo first month, then $298/mo	$3,466	7.3/10

Year 1 totals are shown only where a flat rate, an explicit annual total, or both an introductory and renewal rate are documented. Insurance, FSA/HSA, and promo pricing not included. Compare a deeper price breakdown on the cheapest GLP-1 providers page.

All pricing tiers

All-in $149-medication path (first month)

$188/mo

$149 medication + required $39 first-month Weight Loss Membership; exact product and dose price varies

All-in $149-medication path (ongoing)

$298/mo

$149 medication + required $149/mo ongoing Weight Loss Membership; exact product and dose price varies

Weight Loss Membership (first month)

$39/mo

Required first-month membership; medication is billed separately

Weight Loss Membership (ongoing)

$149/mo

Required monthly membership after month one; medication is billed separately

Wegovy Pill (medication only)

$149/mo

FDA-approved oral Wegovy medication from $149; required membership is billed separately and exact dose price varies

Wegovy Pen (medication only)

$199/mo

FDA-approved Wegovy pen medication from $199; required membership is billed separately and exact dose price varies

Foundayo Pill (medication only)

$149/mo

FDA-approved Foundayo medication from $149; required membership is billed separately and exact dose price varies

Ozempic Pill (medication only)

$149/mo

FDA-approved Ozempic pill medication from $149; required membership is billed separately and exact dose price varies

Ozempic Pen (medication only)

$199/mo

FDA-approved Ozempic pen medication from $199; required membership is billed separately and exact dose price varies

Zepbound Vial or KwikPen (medication only)

$299/mo

FDA-approved Zepbound medication from $299; required membership is billed separately and exact product or dose price varies

Mounjaro or Zepbound (retail cash)

$1899/mo

Undiscounted branded retail cash path shown by Hims; required membership is billed separately. Most eligible users will compare lower manufacturer-direct or discounted paths.

Hims Oral Kit (NOT a GLP-1)

$69/mo

10-month prepay ($690 upfront). Non-GLP-1 metabolic combo: metformin + bupropion + topiramate + B12 + naltrexone. Marketed for weight support, but not a GLP-1 receptor agonist.

Cancellation policy: Cancel anytime online or through the app

Hims reviews: what customers say

What third-party review aggregators say about Hims. Cards show the verified primary metric only, “Not found” means no public profile surfaced in our verification pass.

Trustpilot

3★

8286 verified reviews

How we verified this →

BBB

Not found

No public profile surfaced

Not found

No substantive threads surfaced

Provider claim

None disclosed

Our reading

Hims has the most polarized customer-experience signal in our table, 3.0 stars across 8,286 Trustpilot reviews, with the highest 1-star rate (28%) we've measured. The 1-star pool clusters around subscription/billing issues: unexpected charges, hard-to-cancel subscriptions, slow customer service responses. The reviews span ALL Hims products (ED, hair, mental health, weight loss), so the GLP-1-specific experience may differ, but Hims doesn't publish product-segmented Trustpilot data, so this is the rating consumers see. For context, Henry Meds is 4.5★ across roughly 12,000 reviews and MEDVi is 4.4★ across roughly 11,000; MEDVi's BBB F and FDA warning remain separate adverse signals.

Verbatim quotes

“I am moving this week and your site will not allow me to change shipping address. Yes I followed site directions and it says it is an invalid address. Need this changed before next weight loss [shipment].”
Critical·Trustpilot (John Gilbertson) · April 14, 2026verified on Trustpilot (John Gilbertson)

“Having to purchase an initial 3-month supply is disappointing. I would have preferred to have a one-month trial supply. With medicine, who knows if it's going to work or not? Or if there will be side effects?”
Critical·Trustpilot (Steven Howard) · April 19, 2026verified on Trustpilot (Steven Howard)

“On my app it's still showing I have no subscriptions. Also, I can't send messages to my provider. It's like the app has no recall of my plan. In the beginning everything was good but now I have your team to sort it out.”
Critical·Trustpilot (Greg Guillen) · April 9, 2026verified on Trustpilot (Greg Guillen)

How Hims works

Download the Hims App & Complete Intake

Download the Hims app, create an account, and complete a health questionnaire. The intake is streamlined and takes about 10 minutes.

Provider Review

A licensed provider reviews your health profile and, if approved, prescribes an FDA-approved GLP-1. Most reviews are completed within 24 hours.

Monthly Auto-Delivery

Medication ships free to your door monthly. Manage prescriptions, message providers, and track progress through the Hims app.

Medications available

Wegovy (brand-name injection, FDA-approved for weight loss)Wegovy (brand-name oral pill, FDA-approved for weight loss)Ozempic (brand-name injection, FDA-approved for diabetes; off-label for weight loss per Hims/Novo disclosure)Ozempic (brand-name oral pill, FDA-approved for diabetes; off-label for weight loss per Hims/Novo disclosure)Foundayo (brand-name oral pill, FDA-approved for weight loss)Zepbound (brand-name tirzepatide, FDA-approved for weight loss)

Ready to check Hims's pricing for yourself?

See the cheapest GLP-1 programs we track

Hims pharmacy, prescribers and safety checks

Six trust signals, how we checked them, and what's been updated since the last review.

Is Hims legit? Read the full verification for the Trustpilot record, the named pharmacy, and the specific complaints we could and could not substantiate.

Safety & legitimacy

Telehealth GLP-1 platforms vary widely on what they disclose publicly. These six signals are the YMYL bar we check on every review. "Not disclosed" is itself a finding.

Prescriber type

Mixed clinical staff (rotating provider model; credentials and individual names not surfaced publicly)

Compounding pharmacy

Compounding pharmacy partner not publicly named

Lab work

Not disclosed

HIPAA disclosure

Not disclosed

Support

Hims app (primary) · Email support (response times vary per Trustpilot reviews) · Phone support (limited; chat is the primary channel)

Cancellation

Cancel anytime online or through the app

Hims has exited compounded semaglutide for new patients as of the 2026-07-27 verification, so it names no compounding pharmacy partner for a new signup. Its retail GLP-1 lineup is FDA-approved brand only, dispensed through the Novo Nordisk and Lilly channels. Hims & Hers' Q2 2026 results, filed with the SEC August 10, 2026, describe access to compounded GLP-1 medications continuing on a limited scale, so treat this as scoped to new retail patients rather than a company-wide exit.

How we reviewed Hims

Verified May 13, 2026 · Method: public-source verification (no signup)

What we confirmed

✓Trustpilot profile verified at trustpilot.com/review/hims.com, 3.0 stars across 8,286 reviews, claimed profile, paid subscription
✓Rating distribution: 40% 5-star, 11% 4-star, 12% 3-star, 9% 2-star, 28% 1-star (the most polarized rating of any major brand in our table; 28% 1-star is the highest 1-star rate we've measured)
✓Top mentioned complaint themes per Trustpilot AI summary: subscription handling, unexpected charges, customer service responsiveness, mixed product effectiveness
✓Parent entity: Hims & Hers Health, Inc., publicly traded on NYSE: HIMS
✓Same Trustpilot profile shows for both hims.com and forhims.com (both URLs route to the same brand)
✓2026 Novo Nordisk partnership for brand Wegovy (injection + oral pill) and Ozempic, widely reported in industry press
✓Compounded semaglutide is no longer sold to new patients; the lineup is FDA-approved brand only, from $149/mo [Verified 2026-07-27]
✓Hims Oral Kit at $69/mo is a non-GLP-1 metabolic combo (metformin + bupropion + topiramate + B12 + naltrexone), confirmed in existing review data, still important mislabel protection

What the provider did not publicly disclose

⚠Hims marketing site (hims.com, www.hims.com) returned 403 to patchright with full Cloudflare blocking, couldn't directly crawl product pages, pricing, or about. Trustpilot data and existing review data are the verification sources for this pass
⚠Specific prescriber names, Hims uses a rotating provider model; individual names not surfaced in this verification window
⚠Compounding pharmacy partner, not named publicly
⚠Whether GLP-1-specific Trustpilot reviews are better or worse than the overall 3.0 rating (the Trustpilot summary mixes feedback from ED, hair, mental health, and weight-loss products)

We did not sign up for Hims as part of this review. Findings are based on the provider's public site, product pages, official FAQ, and third-party regulatory or review-aggregator data where available. See our editorial policy for the full methodology.

Change log, what we've updated+

May 13, 2026Full verification pass: Trustpilot data confirmed, 3.0 stars across 8,286 reviews, 28% 1-star (highest 1-star rate in our table). Editorial honesty correction: existing review framed Hims around the Novo partnership upside but didn't surface the Trustpilot rating delta vs peers. New version surfaces the customer-experience gap honestly while preserving the brand-recognition and FDA-approved-access strengths. Added Review v2 fields, 3 verbatim critical customer quotes from the 1-star pool, getIf/skipIf calibrated to the actual signal.

Independent Clinical Perspective

What the doctors say about GLP-1 medications

Independent, sourced clinical context on the medication class, not a comment on this provider.

“Thanks to the latest advancements in obesity management medications, more physicians and patients are witnessing significant weight reduction beyond what they have seen before. The SURMOUNT-5 head-to-head results demonstrated tirzepatide led to greater weight reduction compared to semaglutide, providing further evidence to support tirzepatide as an effective option for obesity.”

Louis J. Aronne, MD, obesity-medicine specialist; principal investigator, SURMOUNT-5 head-to-head trial

Weill Cornell Medicine

On the complete SURMOUNT-5 head-to-head results published in NEJM (tirzepatide vs semaglutide).

Eli Lilly (SURMOUNT-5 results, via PR Newswire) ↗ · May 2025

“Patients on both medications experienced substantial weight loss, and we observed no difference in the risk of gastrointestinal adverse events. In addition to effectiveness, factors like medication availability and insurance coverage will likely play a role in deciding which medication to initiate.”

Nicholas L. Stucky, MD, PhD, physician; co-author, real-world tirzepatide vs semaglutide study

Truveta Research / Providence Portland Medical Center

On real-world findings that practical factors matter beyond raw efficacy.

Healio (Endocrinology) ↗ · Jul 2024

Quotes are general medical commentary about GLP-1 medications, independently sourced and not solicited by GLP-1 Picks. They are not an endorsement of any provider, our provider scores are set solely by our published methodology.

Common questions

Questions readers ask about Hims, similar providers to compare, and quick tools.

Frequently Asked Questions

Does Hims offer brand-name Wegovy or Ozempic?+

Yes. Hims lists Wegovy pill, Foundayo, and Ozempic pill medication from $149; Wegovy and Ozempic pens from $199; and Zepbound from $299, with exact product and dose prices varying. Every medication figure excludes the required Weight Loss Membership, which is $39 in month one and $149/mo ongoing. A $149 medication path totals at least $188 initially and $298/mo after that; a $299 Zepbound path totals $338 initially and $448/mo ongoing. Hims has exited compounded semaglutide for new retail patients; its parent reports limited compounded access elsewhere in Q2 2026 filings. Verified August 14, 2026.

Is Hims legit?+

Hims is a real company: it is the brand name for Hims & Hers Health, Inc., publicly traded on NYSE under HIMS, and it files SEC quarterly reports. It is not a scam operation. But two things belong in the same answer. The customer-experience signal is mixed, with Trustpilot at 3.0 stars across 8,286 reviews (May 2026), below most major competitors. And as of July 29, 2026 the company is defending a [pending FTC enforcement action](https://www.ftc.gov/legal-library/browse/cases-proceedings/hims-hers) over exactly the billing and cancellation practices those reviews complain about. The complaint is an allegation, not a finding. Our read: the brand is legitimate, the operational experience is uneven, and the federal case is worth knowing about before you hand over a card number.

Is there an FTC lawsuit against Hims & Hers?+

Yes, and it is pending rather than decided. On July 29, 2026 the FTC, joined by Utah and by California acting through Los Angeles County Counsel, [filed a complaint](https://www.ftc.gov/news-events/news/press-releases/2026/07/ftc-states-act-against-hims-hers-deceptive-unlawful-privacy-practices) against Hims & Hers Health, Inc. in the U.S. District Court for the Northern District of California. The Commission vote authorizing it was 2-0. The complaint alleges that Hims charges most consumers for a prescription almost immediately after they submit an intake form, without the provider consultation the marketing promises; that the cancellation control was hidden behind an 'add/remove items from order' step; and that consumer health information was shared with Meta, Snap and other advertising platforms despite privacy promises. It alleges violations of the FTC Act and the Restore Online Shoppers' Confidence Act. Nothing here has been proven in court, and Hims has not been found liable.

What is the 'Hims Oral Kit' and is it a GLP-1?+

No, the $69/mo Hims Oral Kit is NOT a GLP-1 receptor agonist (the class of drugs that includes semaglutide and tirzepatide). It's a compounded metabolic combination containing metformin + bupropion + topiramate + B12 + naltrexone. For an actual GLP-1, Hims lists medication from $149, but the required membership makes the all-in floor $188 in month one and $298/mo ongoing; exact product and dose prices vary.

What's the difference between Hims and Hers for GLP-1?+

Same parent company (Hims & Hers Health), the same Novo Nordisk partnership, and the same required membership structure. Both list Wegovy pill medication from $149 and the pen from $199, plus $39 membership in month one and $149/mo ongoing. Their lowest all-in path is $188 initially and $298/mo thereafter; choose on product fit after confirming the prescribed product, dose, and every line item.

Why is the Trustpilot rating so low compared to competitors?+

Hims' Trustpilot covers ALL their products (ED treatments, hair loss, mental health, weight loss), not just GLP-1. The 28% 1-star pool centers on subscription handling and customer service. Common themes: unexpected charges, hard-to-cancel subscriptions, app/portal issues with multi-product orders. The GLP-1-specific experience may be better than the overall rating suggests, but the rating is what it is, and Hims has 8,286 reviews to back it up.

Can I cancel Hims subscriptions through the app?+

Yes, technically, Hims says you can cancel through the app or website. But several 1-star Trustpilot reviews mention cancellation friction (continued billing after cancel, hard to reach support to confirm). If you cancel, follow up to verify the next billing cycle stops and screenshot the cancellation confirmation.

Does Hims take insurance?+

Not directly. Hims is cash-pay and does not bill insurance. Medication starts at $149, and the required membership adds $39 in month one and $149/mo ongoing, so the all-in floor is $188 initially and $298/mo thereafter before product- or dose-specific increases. Check insurance coverage through other channels before choosing the cash-pay path.

Is Hims's $188 price a first-month offer that goes up later?+

Yes. $188 is the introductory rate and it renews at $298 a month, an increase of 59%. Budget against $298 rather than the advertised number: over a year that is $3,466 rather than $2,256.