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TMates logoIndependent provider review7.8/10

TMates GLP-1 Review

Telemedicine platform offering two distinct archetypes: compounded semaglutide and tirzepatide with medication included (semaglutide $158-$249/mo, tirzepatide $167-$297/mo on commitment pricing), and a clinical-service-only path to brand-name Wegovy/Zepbound at $99/mo where the prescription is sent to the patient's pharmacy. Phentermine also available. 2026 expansion added brand-name FDA-approved options.

The price

Price checked 2026-09-03
$249listed price
Compounded Semaglutide (month-to-month)

$249/mo month-to-month with medication and free shipping included, all doses at same price

View this plan ↗

Plans & payment terms

View treatment options at TMates. Confirm the latest price and availability there.

Show all 11 plans and payment terms
Complete price schedule →

What they offer

Why consider it

  • Clinical-service-only path to brand Wegovy and Zepbound at $99/mo, prescription goes to patient's pharmacy (you fill separately using insurance or cash)
  • Steep multi-month commitment discounts on compounded sema, $158/mo on 12-month plan ($1,900 upfront) vs $249/mo month-to-month
  • Same price at all dose levels for compounded, no cost escalation as you titrate up

Worth knowing

  • The $99/mo Wegovy or Zepbound tier buys the prescription and provider oversight only. TMates says it does not dispense or ship the drug, and no price for the medication itself appears on its product or category pages, so your own pharmacy bills you separately (checked 2026-09-03).
  • The best compounded rates require prepayment: $1,050 upfront for 6 months, $1,900 for 12. Start at $249 month-to-month if you want to test fit first.
  • The intake is a 90-second quiz. Fast, but lighter screening than competitors with full medical intakes. Better suited to patients who already know GLP-1 basics.

What customers say

Trustpilot
Not verified

TMates has a near-nonexistent independent review footprint. Its real Trustpilot profile shows a TrustScore of just 3.2 from a single review (a 1-star review citing a $347 charge, an un-bookable consultation, and only a partial refund), and a secondary Trustpilot profile (tmates.reviewsandbuy.com) was removed by Trustpilot for guideline violations. Its own patient numbers do not line up either: the homepage claims 70K+ happy patients in one place and 100,000+ patients in another, the about page says 100k+ orders fulfilled and 10+ years experience, and every product page says 2,400+ patients (checked 2026-09-03). BBB lists it as not accredited with multiple billing and cancellation complaints. Recurring criticism centers on billing disputes, unwanted charges after cancellation, and difficulty scheduling consultations.

Read customer evidence

Coverage & care

Availability
Most states. TMates advertises all 50 states on its homepage and 50+ states on its about page, while its semaglutide page says it ships to most states based on medical eligibility (checked 2026-09-03)
Insurance
Accepted — coverage varies
Consultation
included
Shipping
free (for compounded; brand-name filled at patient's pharmacy)
Cancellation and refunds

Product pages say cancel anytime. The terms give a full refund only before the medical review, or after it if you do not qualify. Once a prescription is written and sent to a pharmacy there is no refund, and a denied refund request leaves any payment plan in force (checked 2026-09-03)

Independent research, not medical advice. Read our safety checks and sources.

Summarize this review with

All plans, payment and cancellation terms

Consultation
Included
Shipping
Free
Insurance
Accepted
Availability
Most states. TMates advertises all 50 states on its homepage and 50+ states on its about page, while its semaglutide page says it ships to most states based on medical eligibility (checked 2026-09-03)

Cancellation and refunds: Product pages say cancel anytime. The terms give a full refund only before the medical review, or after it if you do not qualify. Once a prescription is written and sent to a pharmacy there is no refund, and a denied refund request leaves any payment plan in force (checked 2026-09-03)

Want the standalone record? TMates pricing, every tier with verification dates and detected promotions.

All pricing tiers

Compounded Semaglutide (month-to-month)

$249 View details ↗

$249/mo month-to-month with medication and free shipping included, all doses at same price

Compounded Semaglutide (3-month plan)

$217 View details ↗

$217/mo on 3-month commitment ($650 upfront, save 13%)

Compounded Semaglutide (6-month plan)

$175 View details ↗

$175/mo on 6-month commitment ($1,050 upfront, save 30%)

Compounded Semaglutide (12-month plan)

$158 View details ↗

$158/mo on 12-month commitment ($1,900 upfront, save 37%), lowest effective rate

Compounded Tirzepatide (month-to-month)

$297 View details ↗

$297/mo month-to-month with medication and free shipping included, all doses at same price

Compounded Tirzepatide (3-month plan)

$267 View details ↗

$267/mo on 3-month commitment ($800 upfront, save 10%)

Compounded Tirzepatide (6-month plan)

$217 View details ↗

$217/mo on 6-month commitment ($1,299 upfront, save 27%)

Compounded Tirzepatide (12-month plan)

$167 View details ↗

$167/mo on 12-month commitment ($1,999 upfront, save 44%), lowest effective rate

Phentermine (oral)

$149 View details ↗

$149/mo, non-GLP-1 appetite suppressant. The page is badged Clinical Service Only and says the price includes clinical evaluation and prescription management, while the body copy says a licensed pharmacy fills the prescription and ships it to your home, so confirm whether the medication is included before you pay (checked 2026-09-03)

Wegovy (brand clinical service only)

$99 View details ↗

$99/mo for the prescription + provider oversight. Medication cost is separate, you fill the Rx at your own pharmacy.

Zepbound (brand clinical service only)

$99 View details ↗

$99/mo for the prescription + provider oversight. Medication cost is separate, you fill the Rx at your own pharmacy.

Why we reached this verdict

TMates is one of the few platforms with a cheap clinical path to brand-name GLP-1s: $99/mo for the Wegovy or Zepbound prescription, medication billed separately at your pharmacy (ideal when insurance covers the drug). Compounded semaglutide is all-in with medication and free shipping at $249/mo month-to-month, down to $158/mo on the 12-month plan ($1,900 upfront). Compounded tirzepatide runs higher, $297/mo month-to-month down to $167/mo on the 12-month plan ($1,999 upfront). Phentermine at $149/mo is available as a non-GLP-1 alternative. Pick the compounded track for one predictable bill, or the $99 track if you're insured, and read the refund terms first: once a prescription reaches a pharmacy TMates gives no refund, which bites hardest on the prepaid plans.

What makes it different: Two-archetype platform: (1) compounded GLP-1s with medication included and steep multi-month commitment discounts; (2) cheap $99/mo clinical service for brand Wegovy/Zepbound where you fill the prescription at your own pharmacy.

TMates Pros and Cons

What We Like
  • +Clinical-service-only path to brand Wegovy and Zepbound at $99/mo, prescription goes to patient's pharmacy (you fill separately using insurance or cash)
  • +Steep multi-month commitment discounts on compounded sema, $158/mo on 12-month plan ($1,900 upfront) vs $249/mo month-to-month
  • +Same price at all dose levels for compounded, no cost escalation as you titrate up
  • +Phentermine available at $149/mo for patients who benefit from a different appetite-suppressant approach
What Could Be Better
  • The $99/mo Wegovy or Zepbound tier buys the prescription and provider oversight only. TMates says it does not dispense or ship the drug, and no price for the medication itself appears on its product or category pages, so your own pharmacy bills you separately (checked 2026-09-03).
  • The best compounded rates require prepayment: $1,050 upfront for 6 months, $1,900 for 12. Start at $249 month-to-month if you want to test fit first.
  • The intake is a 90-second quiz. Fast, but lighter screening than competitors with full medical intakes. Better suited to patients who already know GLP-1 basics.
  • TMates prescribes brand-name but does not dispense it, and is not affiliated with Novo Nordisk (Wegovy) or Eli Lilly (Zepbound). Your own pharmacy fills the Rx.

Is TMates legit? Pharmacy, prescribers and safety checks

Six trust signals, how we checked them, and what's been updated since the last review.

Verification record for TMates

Price checked .

A complete item-by-item verification log is not yet published for this provider. Read individual claims alongside their dates and source links. Our editorial methodology explains the criteria.

Clinical evidence: 20.9% average body-weight reduction at 72 weeks in SURMOUNT-1 (NEJM, 2022). Individual results vary; compounded GLP-1s are not FDA-approved.

Independent Clinical Perspective

What the doctors say about GLP-1 medications

Independent, sourced clinical context on the medication class, not a comment on this provider.

People with overweight or obesity have individual preferences, and with oral semaglutide as a potential new treatment option, more of those who are not on treatment today may consider starting GLP-1 treatment.
Sean Wharton, MD, internal medicine physician; lead author, OASIS 4 trial
Wharton Medical Clinic
On the OASIS 4 results for oral semaglutide 25 mg (16.6% weight loss) as a pill alternative to injections.
We now have medicines that not only reduce heart attacks, strokes, and peripheral arterial disease, but also simultaneously lead to meaningful weight loss, which in turn lowers the risk of many weight-related conditions. These treatments also improve patients' quality of life in a meaningful way, making this a genuine win, win.
Naveed Sattar, MD, PhD, Professor of Cardiometabolic Medicine
University of Glasgow
Expert reaction (Science Media Centre) to NICE draft guidance recommending semaglutide to prevent heart attacks and strokes.

Quotes are general medical commentary about GLP-1 medications, independently sourced and not solicited by GLP-1 Picks. They are not an endorsement of any provider, our provider scores are set solely by our published methodology.

TMates reviews: what customers say

Recorded third-party ratings and source links for TMates. “Not verified” means this review has no confirmed figure; it does not establish that no profile exists.

Trustpilot
Not verified
No confirmed rating in this review
BBB
B+ (not accredited)
Open BBB
Reddit
Critical sentiment
Aggregated from public threads
Provider claim
None disclosed
Our reading

TMates has a near-nonexistent independent review footprint. Its real Trustpilot profile shows a TrustScore of just 3.2 from a single review (a 1-star review citing a $347 charge, an un-bookable consultation, and only a partial refund), and a secondary Trustpilot profile (tmates.reviewsandbuy.com) was removed by Trustpilot for guideline violations. Its own patient numbers do not line up either: the homepage claims 70K+ happy patients in one place and 100,000+ patients in another, the about page says 100k+ orders fulfilled and 10+ years experience, and every product page says 2,400+ patients (checked 2026-09-03). BBB lists it as not accredited with multiple billing and cancellation complaints. Recurring criticism centers on billing disputes, unwanted charges after cancellation, and difficulty scheduling consultations.

What people actually say

Reddit: Essentially zero organic Reddit discussion despite TMates advertising 100,000+ patients on its own site; the absence of any community footprint is itself a red flag, and the limited third-party reviews that exist skew negative (billing and cancellation friction).

How TMates works

1

90-Second Assessment

Complete a quick quiz covering medical history, medications, previous weight loss attempts, and goals.

2

Provider Review & Recommendation

A licensed provider reviews your information and recommends the appropriate GLP-1 treatment plan.

3

Medication Ships with Full Support

If approved, compounded medication ships with health coaching, nutrition guidance, progress tracking, and 24/7 support access. For brand-name, the prescription is sent to your pharmacy.

Medications available

Semaglutide (compounded, injectable or oral)Tirzepatide (compounded injectable; the product page also shows an Oral format, but every dosing instruction on it describes a weekly injection)Phentermine (oral)Wegovy (brand-name clinical service only, prescription, not dispensing)Zepbound (brand-name clinical service only, prescription, not dispensing)

Common questions

Does the $99/mo Wegovy or Zepbound include medication?+
No. The $99/mo covers the clinical service only: TMates provides the prescription and provider oversight, and you fill the Rx at your preferred pharmacy, where insurance may cover the medication cost. If you want medication included in one price, use the compounded plans instead.
Does TMates accept my insurance?+
TMates says it accepts most major insurance plans and asks you to check your own coverage in its patient portal. It names no specific insurers anywhere on its site, so confirm your plan before you sign up (checked 2026-09-03). For brand-name medications filled at your pharmacy, your insurance may also cover the drug cost, TMates does not bill insurance for the drug itself.
What are the multi-month discounts?+
Compounded semaglutide: $249/mo month-to-month, $217/mo (3-mo, $650 upfront), $175/mo (6-mo, $1,050 upfront), $158/mo (12-mo, $1,900 upfront). Compounded tirzepatide starts higher: $297/mo month-to-month, $267/mo (3-mo, $800 upfront), $217/mo (6-mo, $1,299 upfront), $167/mo (12-mo, $1,999 upfront). That is up to 37% off on semaglutide and 44% off on tirzepatide, but the terms give no refund on a prepaid plan once your prescription reaches a pharmacy.
More questions (3)
Is phentermine available?+
Yes. Phentermine at $149/mo is available as a non-GLP-1 appetite suppressant option for patients who may benefit from a different approach.
What do verified reviews say about TMates?+
TMates holds BBB: B+ (not accredited). We re-check these against the platforms directly rather than taking a provider's own marketing figure, and where the platforms disagree we show all of them. Our own score for TMates is 7.8/10, set by a published methodology that a provider cannot pay to change.
Can I cancel TMates, and what are the terms?+
TMates states: Product pages say cancel anytime. The terms give a full refund only before the medical review, or after it if you do not qualify. Once a prescription is written and sent to a pharmacy there is no refund, and a denied refund request leaves any payment plan in force (checked 2026-09-03). Cancel before your next billing date rather than on it, and keep written confirmation.
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