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TMates GLP-1 Reviews (2026)

Telemedicine platform offering two distinct archetypes: compounded semaglutide and tirzepatide with medication included (semaglutide $158-$249/mo, tirzepatide $167-$297/mo on commitment pricing), and a clinical-service-only path to brand-name Wegovy/Zepbound at $99/mo where the prescription is sent to the patient's pharmacy.

Phentermine also available. 2026 expansion added brand-name FDA-approved options.

$158/mo at TMates

Compounded semaglutide · 12-month plan · $1,900 up front · checked Sep 3

On TMates's site · partner link

6.0/10Fair

Checked Oct 16, 2026; few independent reviews yet.

What it does well

  • Publishes a 24-hour reply time
  • Emergency guidance published

Watch out for

  • No prior-authorization help listed
  • No medical director named
  • No lab testing listed
TMates logoTMatestmates.comVisit website Independent provider review

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How much does TMates cost?

Price checked September 3, 2026
Compounded Semaglutide (month-to-month)
$249

$249/mo month-to-month with medication and free shipping included, all doses at same price

View this plan

TMates's compounded medicines are not FDA-approved. A pharmacy prepares them for each patient, and a clinician decides whether one suits you.

The other 10 plans

Other plans and payment terms

Every TMates price we recorded, with dates

Compare TMates with the cheapest GLP-1 programs we track, ordered by full monthly price, or read how we score every program.

What's included with TMates, and what costs extra?

Availability
Most states. TMates advertises all 50 states on its homepage and 50+ states on its about page, while its semaglutide page says it ships to most states based on medical eligibility (checked 2026-09-03)
Insurance
Accepted; coverage depends on your plan
Consultation
included
Shipping
free (for compounded; brand-name filled at patient's pharmacy)
Cancellation and refunds

Product pages say cancel anytime. The terms give a full refund only before the medical review, or after it if you do not qualify. Once a prescription is written and sent to a pharmacy there is no refund, and a denied refund request leaves any payment plan in force (checked 2026-09-03)

TMates Pros and Cons

What sets it apart
Two-archetype platform: (1) compounded GLP-1s with medication included and steep multi-month commitment discounts; (2) cheap $99/mo clinical service for brand Wegovy/Zepbound where you fill the prescription at your own pharmacy.

What we like

  • Clinical-service-only path to brand Wegovy and Zepbound at $99/mo, prescription goes to patient's pharmacy (you fill separately using insurance or cash)
  • Steep multi-month commitment discounts on compounded sema, $158/mo on 12-month plan ($1,900 upfront) vs $249/mo month-to-month
  • Same price at all dose levels for compounded, no cost escalation as you titrate up
  • Phentermine available at $149/mo for patients who benefit from a different appetite-suppressant approach

What could be better

  • The $99/mo Wegovy or Zepbound tier buys the prescription and provider oversight only. TMates says it does not dispense or ship the drug, and no price for the medication itself appears on its product or category pages, so your own pharmacy bills you separately (checked 2026-09-03).
  • The best compounded rates require prepayment: $1,050 upfront for 6 months, $1,900 for 12. Start at $249 month-to-month if you want to test fit first.
  • TMates prescribes brand-name but does not dispense it, and is not affiliated with Novo Nordisk (Wegovy) or Eli Lilly (Zepbound). Your own pharmacy fills the Rx.

How do customers rate TMates?

Trustpilot
No rating on file
BBB
B (not accredited)
16 complaints

TMates has a near-nonexistent independent review footprint. Its real Trustpilot profile shows a TrustScore of just 3.2 from a single review (a 1-star review citing a $347 charge, an un-bookable consultation, and only a partial refund), and a secondary Trustpilot profile (tmates.reviewsandbuy.com) was removed by Trustpilot for guideline violations. Its own patient numbers do not line up either: the homepage claims 70K+ happy patients in one place and 100,000+ patients in another, the about page says 100k+ orders fulfilled and 10+ years experience, and every product page says 2,400+ patients (checked 2026-09-03). BBB lists it as not accredited with multiple billing and cancellation complaints. Recurring criticism centers on billing disputes, unwanted charges after cancellation, and difficulty scheduling consultations.

Read customer evidence →

Independent research, not medical advice. Read our safety checks and sources.

Is TMates legit? Pharmacy, prescribers and safety checks

Verification record for TMates

We last checked TMates's prices on . Each fact on this page carries its own date and source. Our editorial methodology explains how we score.

TMates reviews: what customers say

Each rating links to the profile we read for TMates.

Trustpilot
No verified rating
No confirmed rating in this review
BBB
B (not accredited)
16 complaints
Open BBB
Reddit
Critical sentiment
From public threads we read
What customers report

Reddit: Essentially zero organic Reddit discussion despite TMates advertising 100,000+ patients on its own site; the absence of any community footprint is itself a red flag, and the limited third-party reviews that exist skew negative (billing and cancellation friction).

BBB: Checked October 16, 2026: Tmates (Teammates), Miami, FL, B, not accredited, 16 complaints.

How does TMates work?

  1. 190-Second Assessment

    Complete a quick quiz covering medical history, medications, previous weight loss attempts, and goals.

  2. 2Provider Review & Recommendation

    A licensed provider reviews your information and recommends the appropriate GLP-1 treatment plan.

  3. 3Medication Ships with Full Support

    If approved, compounded medication ships with health coaching, nutrition guidance, progress tracking, and 24/7 support access. For brand-name, the prescription is sent to your pharmacy.

Questions about TMates

Does the $99/mo Wegovy or Zepbound include medication?

No. The $99/mo covers the clinical service only: TMates provides the prescription and provider oversight, and you fill the Rx at your preferred pharmacy, where insurance may cover the medication cost.

If you want medication included in one price, use the compounded plans instead.

Does TMates accept my insurance?

TMates says it accepts most major insurance plans and asks you to check your own coverage in its patient portal.

It names no specific insurers anywhere on its site, so confirm your plan before you sign up (checked 2026-09-03). For brand-name medications filled at your pharmacy, your insurance may also cover the drug cost, TMates does not bill insurance for the drug itself.

What are the multi-month discounts?

Compounded semaglutide: $249/mo month-to-month, $217/mo (3-mo, $650 upfront), $175/mo (6-mo, $1,050 upfront), $158/mo (12-mo, $1,900 upfront).

Compounded tirzepatide starts higher: $297/mo month-to-month, $267/mo (3-mo, $800 upfront), $217/mo (6-mo, $1,299 upfront), $167/mo (12-mo, $1,999 upfront). That is up to 37% off on semaglutide and 44% off on tirzepatide, but the terms give no refund on a prepaid plan once your prescription reaches a pharmacy.

Is phentermine available?

Yes. Phentermine at $149/mo is available as a non-GLP-1 appetite suppressant option for patients who may benefit from a different approach.

What do verified reviews say about TMates?

The BBB rates TMates B (not accredited).

We read each rating on the platform itself, not in TMates's own marketing, and we show every platform even when they disagree.

Can I cancel TMates, and what are the terms?

Product pages say cancel anytime.

The terms give a full refund only before the medical review, or after it if you do not qualify. Once a prescription is written and sent to a pharmacy there is no refund, and a denied refund request leaves any payment plan in force (checked 2026-09-03). Cancel a few days before your next billing date, not on it, and keep the written confirmation.

TMates also sells NAD+, which this GLP-1 review does not cover. Our sister site Longevity Ranked reviews those prices and terms: TMates NAD+ review.